Returns + Shipping

Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.


Return for Store Credit:  
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.
If you are approved, you will receive an email with your store credit that can be used ONLINE ONLY!

Sale items  
Only regular priced items may be returned, unfortunately sale items cannot be returned.

Exchanges 
If you would like to exchange an item, you must return the item first, receive your store credit and then purchase the item you would like. 

Shipping
To return your product, you should mail your product to:

La Sorella Boutique: Online Dept. 

333 N Ontario Ave.

Lindenhurst, NY 11757

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.