FAQs

Do you accept returns?

Yes! We want to be sure you have an exceptional experience shopping with us, so if you are not 100% satisfied with your purchase, we have made the return process quick and easy! You may return most products for a store credit. Please see below for details:

- All returns must be approved and have a RMA (return merchandise authorization) number. You can inquiry about a RMA number by contacting our rockstar customer service team through email at lsb.customersrv@gmail.com. We’re here to assist you Monday through Friday, 9 am - 5 pm EST.

- Returns must be made within 21 days of delivery.

- You may use any shipping method to send back your package!

- All returns must be in their original form and packaging with no signs of use or wear and tear. We reserve the right to refuse any returns that do not meet these conditions.

- You should receive a store credit within 14 days after receiving your return.


 

For any other questions, please email:
 lsb.customersrvc@gmail.com