Returns + Shipping
Our policy is any purchase made between 11/25/2022- 12/16/2022 will be able to be returned until January 5, 2023 for store credit only. Anything sent after that date will not be eligible for returns/exchanges.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Return for Store Credit:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.
If you are approved, you will receive an email with your store credit that can be used ONLINE ONLY!
Only regular priced items may be returned, unfortunately sale items cannot be returned.
If you would like to exchange an item, you must return the item first, receive your store credit and then purchase the item you would like.
To return your product, you should mail your product to:
La Sorella Boutique: Online Dept.
7 Westover Ct.
Shoreham, NY 11786
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.